Check arrived today

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The first check for the need I submitted at the end of January arrived today.

One of the bills we paid with a credit card, and since God’s timing is perfect, today is also the day I planned to pay that credit card bill, to avoid paying any interest on the balance. The money to cover it arrived in my mailbox on the same day. That means no interest needs to be paid on the credit card toward that charge.

I logged into my online Samaritan dashboard and marked that this particular share had been received. It’s such a simple process and so easy to understand. I appreciate that, a lot.

Health care is a mess folks, but I still see Samaritan Ministries as a bright spot in the darkness. Low monthly cost, discounts on the health care we need, support from the ministry and fellow members, and so many tools and resources at our fingertips to use if we need help along the way.

Praise God, my health has improved. While I still have the occasional issue, and we’re not 100% certain of the cause, the treatments I’ve been trying seem to be working. For that I am very grateful. (I’m a big wimp, pain is not something I tolerate well)

Thank you to Samaritan and the members for your prayers, and thank you for being YOU.

 

Submitting our Second Need

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Well, I guess it was my turn to have a medical need beyond a standard sore throat. I developed some gastric problems that needed some testing and the bills got big enough to be submitted to Samaritan for sharing. The process was again very simple, actually a bit easier than our first need from the Samaritan side of things because I could scan my bills and upload them online as a PDF file instead of just taking a picture (PDFs are easier for me).

Here’s how it went.

I saw my chosen provider and got the testing done that I needed. Cash pay was no big deal, only had to pay for the lab work at the time of service (got a small discount), the other tests they would bill me later.

I received the first bills quickly, so I started this new need online, answered the questions and uploaded my bills. The first two bills from the provider came within a couple of days. That was wonderful. I had already requested they be fully itemized so that was no problem. I called about one of the bills to get a bigger discount than they first offered because the charges were so much higher than fair price for the area. I was able to get a bigger discount to match what the healthcarebluebook.com fair price said it should be. I certainly didn’t want to overpay, but I also wanted to be sure they were fairly compensated and paid quickly. I paid them the adjust amount right away in appreciation.  I did have a surprise bill come a few weeks after the first two, but that was also a simple process of adding it to the need online. Samaritan made the walk through for bill submission and add-ons pretty easy.

I spoke with the Samaritan staff a couple of times because I chose to have contact for the need over the phone and I had a question later on which they answered for me. I want to tell you how comforting its been to speak with them in the middle of this process. As the patient in pain, the prayers from the staff were so heartfelt and fabulous I simply closed my eyes and got teary-eyed because of how supportive and sincere their prayers were on my behalf. It was exactly what I needed during that moment of pain and emotional weakness. Do you know how great it is to talk to people in their position and feel like they are friends? Contrast that with talking to insurance companies where they come across as emotionless drones or even a hostile force. The positivity and support I felt from Samaritan staff is so helpful to someone carrying pain or fear. I believe it helps to foster additional healing instead of a negative insurance phone call adding more stress into the system. When the organization who is helping support the financial side of your need is actually on your side talking to you as a supportive friend, and praying for your pain to go away and for you to get answers about your situation; well there’s no better scenario I could imagine.

A few days later I saw that the need had been approved in my online Samaritan account. The bills I submitted online will be shared in full, probably during March since I submitted them in January. I did opt to pay a couple of the small medicine charges and one lab fee myself without submitting them to the ministry. I felt it was important to bear some of the burden myself to help keep costs down for the other members.

So far I am very pleased with how my medical need has been handled as a cash patient and a member of Samaritan. I guess that’s why I am sharing this with everyone.

Without restrictions, the medical world moves faster for Samaritan Ministries members

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Posted by admin | Posted in Our Need Experience, Samaritan Perks | Posted on

Most things in the medical world are the opposite of fast. Everything seems soooo sllooooooow. Long waiting room times, long waits to see a specialist, healing often takes weeks, and insurance claims can feel like they take forever. I think Samaritan Ministries is the answer to those of us who want to inject a little quickness into that process..

I’d like to give you our experience a Samaritan members who have submitted a medical need for our family and detail just how fast our entire process was.

I will admit, I’m not known for being a patient person. I’m trying to do better (and frequently pray for patience), but when it comes to health care I want quick attention to the illness/injury, quick testing, quick healing and quick payment so we can get on with regular life and not have it hanging over our heads. We are very fortunate to have a Samaritan membership because it sped up the medical process for my husband’s surgery in more ways that one.

We didn’t have to wait long for our initial appointment, and there was no insurance approval wait time. We could see who we wanted. Once in the doctor’s office (with same day testing and results), he offered us an almost immediate surgery date (only 3 days later for a non-emergency) because he wasn’t bound by insurance time restriction rules and happened to have an opening (ok, so that was even faster than I was mentally prepared for, but it ended up being a great thing). Also, he offered to do both surgeries at once (both hands affected), again because insurance rules didn’t apply as Samaritan members so we didn’t have to drag everything out for several weeks like his insurance customers. Start to finish, NOT having insurance shaved months off the timeline for dealing with this medical event. Months.

The surgery was in early December, we submitted the bills to Samaritan online in mid-late December (a super fast process), and checks started arriving in February. In the world of medical payments, that is amazingly quick. Most insurance companies don’t even process and pay that fast. Government medicare and medicaid certainly don’t pay that quickly.  No one wants to wait 5 months to a year for payment or fight with insurance companies who deny and delay as long as they can. Not with Samaritan! They knocked it out of the park! Everything about Samaritan Ministries was friendly, supportive, prayerful, comforting, efficient and as a result….fast. I didn’t even have long wait times on the phone like I did with insurance. I believe the power of prayer even sped up healing as his recovery time from the surgery was far shorter than I expected.

Especially since it was our very first need I was curious if the reviews I’d read for years would also be true for us. I had faith, but I also wondered. Would the process go well? Would it be smooth? Would we get shares from members fast enough to cover the cost? It was so wonderful to have all of those answers be YES.

Whether we pay up front or make payment arrangements for our medical bills, the ultimate goal is to get the bills paid as quickly as possible. The last thing we want it a bill hanging over our head with providers calling us to find out when we’re going to pay. And nobody wants a ding on their credit history, so on-time payments are important.

I really appreciated Samaritan’s attention to our need, both financially and spiritually. Talking to their staff is like wrapping yourself in a warm blanket. It just soothes your heart during a time of great stress. And having cards arrive in the mail from members is like having the greater church knock on your door to say, “We’re here to help. God’s got this, He sent us.” Everything about the experience is what medical care should be for the entire country, yet somehow the support, comfort and speed has been lost in the mire and muck of insurance and government control. If you’re longing for something different and better, look into Samaritan Ministries. We Love It!

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